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Integration status and logs

What Connected and Setup not finished mean, and how to read the events Tolt receives.

Written by Nick

Your integrations list shows which billing providers are connected, and the logs show every event Tolt receives from them and what it did with each. Use both to check that tracking works.

Integration status

Go to Settings › Integrations. Your integrations are grouped by status.

Integrations page with the Connected and Setup not finished groups

Status

Description

Connected

Setup is finished. Tolt tracks customers and revenue through this integration.

Setup not finished

Tolt doesn't count it as connected yet. Click ⋯ next to it and choose Open setup to finish the missing steps.

Read the logs

  1. Go to Settings › Logs.

    Logs page with the program filter and the Event, Result and Time columns
  2. Search by email, event or ID, or choose a program under Program.

  3. Open a log to see its details.

Each log shows the event, the result and the time. Its details show the partner, customer, transaction and commissions it touched, with the log ID and the raw request and response.

Good to know

  • Logs cover events from your billing provider and the API in the last 30 days.

  • If the list is empty, Tolt hasn't received any events yet. Make a test purchase to trigger one. See Test the integration.

  • If a payment shows in the logs but has no commission, no flow matched it. See What are flows?

  • To rename or delete an integration, click ⋯ next to it on Settings › Integrations.

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