Each payout has a status that shows whether it can be paid and where it is in the process. Unpaid payouts are on the Pending tab of Payouts, and paid ones are on the Paid tab.
Status | What it means |
Pending | Ready to be paid. With auto-payouts, it goes into the next invoice, or into an off-cycle invoice if you create one. |
Not eligible | The partner hasn't completed their tax form or added a payout method. Once they do, the payout becomes Pending. |
Awaiting invoice payment | Auto-payouts only. The payout is in an invoice that hasn't been paid yet. |
Processing payout | The payment to the partner is on its way. With manual payouts, you set this yourself with Mark as › Processing. |
Failed | Auto-payouts only. The transfer didn't go through, usually because the partner's payout details are wrong. Tolt asks the partner to update them so the payout can be sent again. |
Paid | The partner has been paid. The payout moves to the Paid tab, and its commissions can no longer be changed. |
To see only payouts with one status, click Filter above the table and choose Status.
Good to know
For how payouts are created and paid, see How payouts work.
For auto-payout invoices, see Invoice Generation and Management.