Suspend a customer to stop Tolt from tracking their new payments, for example while you review suspicious activity. No new commissions are created for the partner who referred them, and nothing is deleted.
Go to Customers.
Click ⋯ next to the customer and choose Update customer status.
Pick Suspended and click Save changes.
From then on, Tolt doesn't record the customer's payments. To resume tracking, set their status back to Active.
Good to know
You can also change the status from the customer's profile. See Update a customer's status.
Transactions and commissions recorded before the suspension stay as they are.
To remove a customer for good, see Delete a customer.